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What is the FRITZ!Box password notification service?

The notification service lets you receive regular or event-related e-mails containing information on your FRITZ!Box connections and usage. For example, your box tells you about a new FRITZ!OS, new voicemails, or missed calls. You can automatically receive a backup of your settings before any FRITZ!OS update.

Configure the e-mail account details:

  • Open your usual browser (Internet Explorer, Edge, Firefox, Chrome, Safari, etc).
  • In the address bar, type “fritz.box” or enter the local IPv4 address of your FRITZ!Box. By default, this will be 192.168.178.1. -> Enter.

  • Type in your password to enter the user interface.

  • Click on the “System” link, and select the “Push Service” sub-menu.

  • Click on the “Configure sending address” link. If the link does not appear, click on the “Sender” tab.

  • Enter your e-mail address and password.
  • Click on “Account Information: Additional Settings”.
  • Enter your username and the SMTP server name of your e-mail provider. For your “pt.lu” e-mail, this is “smtp.pt.lu”.
  • If the server cannot be contacted via port 587, enter port 465 under “Port”.
  • Important: if the server supports SSL (security certificate), tick the “This server supports a secure connection (SSL)” option.
  • In “Name of sender”, you can enter a name of your choice.
  • Tick the “Test e-mail sending after adopting the settings.” option.
  • Click on “Apply”, then follow the assistant’s instructions.
  • The FRITZ!Box sends a test e-mail to your inbox.

Activate the notification service:

  • Click on “System” in the FRITZ!Box user interface.
  • In the “System” menu, click on “Push Service”.
  • Click on the “Edit” button next to each notification service that you want to use.
  • Tick the “Push service enabled” option, then configure each notification service.
  • Click on “Apply” to save the settings.
  • What to do if you’ve forgotten the password for your FRITZ!Box user interface
  • Open your usual browser (Internet Explorer, Edge, Firefox, Chrome, Safari, etc).
  • In the address bar, type “fritz.box” or enter the local IPv4 address of your FRITZ!Box. By default, this will be 192.168.178.1. -> Enter.

or

NB: If the notification service includes an e-mail option, then request an e-mail containing an access link to reset the password:

  • Click on the “Forgot your password?” link.

  • Click on the “Send Push Service mail” link. If this button does not appear, it means the “Forgot your password?” notification service is not configured.

  • Open the “e-mail” on the peripheral from which you asked for the e-mail to be sent, then follow the instructions provided. If you have not received an e-mail, then either the e-mail account details were not entered correctly in the notification service, or your FRITZ!Box has no Internet connection. The e-mail may have been classed as spam. Check that the e-mail hasn’t been sent to your spam folder.

Do you still need help?

Do you have any other questions? 

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