My letterbox | POST Luxembourg
My letterbox
See our recommendations for a suitable and compliant letterbox to receive your mail in time and in perfect condition.
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Location
Here’s everything you need to know about letterbox location:
- Your letterbox should be placed as close as possible to the public highway
- Access should be clear, easy and free of danger
If you live in a building at the corner of two streets:
- The letterbox should be located in front of the building, not on the side, to avoid confusion with neighbouring buildings.
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Dimensions
Here’s everything you need to know about letterbox dimensions:
- Your box should be large enough and appropriate to the amount of mail you receive.
- The minimum recommended dimensions for your letterbox are: 35 x 26 x 10 cm (EU DIN EN 13724 standard).
- It should also be able to accept several types of deliveries: small envelopes, large envelopes and small parcels.
Only letters and parcels without tracking and which do not require a signature on receipt may be placed directly in your letterbox.
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Opening
Here’s everything you need to know about the opening of your letterbox:
- Your box should have an opening of minimum 25 cm wide x 3 cm high.
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Height
Here’s everything you need to know about the height of your letterbox:
- Write the names of all the inhabitants on the letterbox: these names should be clearly visible.
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Labelling
Here’s everything you need to know about letterbox labelling:
- Write the names of all the inhabitants on the letterbox: these names should be clearly visible.
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Have you already discovered PackUp 24/24?
Are your parcels often too big to fit in your letterbox?
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PackUp 24/24
- Try our PackUp 24/24 solution – it’s free!
- Your packages will be waiting for you safely.
- PackUp 24/24 works for packages up to 750 x 440 x 610 mm and up to 30kg.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 5.00 pm.