TV
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TV
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TV
- If I switch from the LuxFibre or Luxdsl package to the BAMBOO package, do I have to exchange my TV decoder or decoders?
 - I am a BAMBOO customer. If I add an additional decoder, will the commitment period start again?
 - How long is the commitment period for the Entertain Me package?
 - When can I add extra channels?
 - When can I remove channels?
 - How are bills calculated?
 - Does the XS package offer access to all channels?
 - I’ve signed up for the ‘50 hours of extra content recording’ option. Can I cancel this option if I’ve already used some of these hours to record shows?
 - What is a VOD Pass?
 - What’s the difference between VOD Pass and VOD?
 
- I’m a PostTV customer and my remote is broken or damaged. Is it possible to replace it?
 - How do I update my decoder?
 - My remote has stopped working. What should I do?
 - How do I check the model of my decoder?
 - How do I change decoders?
 - How do I access a channel from the main menu?
 - The sound on my TV isn’t working properly. What should I do?
 - How do I install the PostTV Go app?
 - Which operating systems is the PostTV Go app available on?
 - I don’t have access to the apps on my PostTV decoder. Why is this?
 
- I can no longer access the PostTV Go app using the voucher received when subscribing to BAMBOO. What should I do?
 - How do I add or remove TV channel packages?
 - How can I access the PostTV apps?
 - How can I add music clips to the LëtzMusek app?
 - What is the ‘restart’ feature and how do I use it?
 - How do I schedule a recording?
 - How do I find/watch a recording?
 - How do I delete a recording?
 - Is it possible to record a programme after it has ended?
 - I’ve recorded some TV shows with PostTV. How long will my recordings be saved?
 - How do I see how many recording hours I have left?
 - How do I add/remove my favourite channels?
 - How do I use the Swipe function?
 - I’ve forgotten my PostTV Go password. How can I find it?
 - How many devices can the PostTV Go app be used on at the same time?
 - Where can the PostTV Go app be used?
 - Is the PostTV Go app available on Smart TV (without signing up to PostTV)?
 - Where are VOD Passes available?
 - How do I add or remove a VOD Pass?